Frequently Asked Questions (FAQ)

Welcome to Fe2Minds.com! We’ve compiled answers to some of the most common questions to help you shop with confidence. If you don’t find what you’re looking for, feel free to reach out to us at info@fe2minds.com.

General Questions

What is Fe2Minds.com?

Fe2Minds.com, operated by Iron Minds, LLC, is an online store celebrating visionary thinkers and change agents through premium products like t-shirts, sweatshirts, hoodies, tumblers, hats, and stickers. Our designs honor influential figures who embody reverence and rebellion, inspiring you to think boldly and challenge the status quo.

Who are the figures featured on your products?

Our products feature a curated lineup of multiple influential figures, including Elon Musk, Thomas Sowell, Martin Luther King Jr., and more, plus our iconic Mt. Revolution multi-figure design. Each figure is chosen for their transformative impact and defiance of conventional norms. Check out our full collection to see the complete list!

Product Questions

What are your products made of?

Our apparel (t-shirts, sweatshirts, hoodies) is made from high-quality cotton/polyester blends for comfort and durability. Tumblers are crafted from BPA-free stainless steel with double-wall insulation, hats are made from a durable cotton blend, and stickers are made from weather-resistant vinyl. Each product is designed to celebrate our figures with bold, lasting designs.

How do I choose the right size for apparel?

We provide a sizing chart on each apparel product page to help you select the perfect fit. Sizes range from S to XXL, and we recommend checking the chart against your measurements, as fits may vary slightly. If you’re unsure, feel free to contact us for assistance!

Are the designs on your products copyrighted?

Yes, all designs, including the Mt. Revolution multi-figure design and individual figure representations, are the intellectual property of Iron Minds, LLC or our licensors. They are protected by copyright law and may not be reproduced or used without permission.

Ordering and Payment

How do I place an order?

Browse our collection, select your products, choose your size (for apparel), and add them to your cart. Proceed to checkout, where you’ll enter your shipping and payment information. Once your order is confirmed, you’ll receive an email with your order details.

What payment methods do you accept?

We accept major credit/debit cards (Visa, MasterCard, American Express, Discover) and PayPal. All payments are processed securely through trusted third-party payment processors.

Are there any additional fees at checkout?

The price displayed for each product does not include applicable sales taxes, shipping costs, or customs fees (for international orders), which will be calculated and added at checkout based on your shipping address.

Shipping and Delivery

Where do you ship?

We currently ship to addresses within the United States and select international locations. Available shipping destinations and costs will be displayed at checkout.

How long does shipping take?

Shipping times vary based on your location and selected shipping method. Within the U.S., standard shipping typically takes 5-7 business days, while international shipping may take 10-20 business days, depending on customs clearance. You’ll receive a tracking number via email once your order ships.

What if my order is delayed or lost?

If your order is delayed or lost, please contact us at [insert contact email] within 30 days of the estimated delivery date. We’ll work with the shipping carrier to resolve the issue. Iron Minds, LLC is not responsible for delays caused by carriers or incorrect shipping information provided by you.

Returns and Refunds

What is your return policy?

We offer returns on eligible items within 30 days of delivery. Items must be unused, in their original condition, and with tags attached. Personalized or custom-made items are non-returnable unless defective. Contact us at returns@Fe2Minds.com to initiate a return. You’re responsible for return shipping costs unless the item is defective or we sent the wrong product.

How do I request a refund or exchange?

To request a refund or exchange, email us at orders@Fe2Minds.com with your order number and reason for return. We’ll provide a return authorization and instructions. Refunds are issued to the original payment method within 5-10 business days of receiving the returned item.

What if I receive a defective or incorrect item?

If your item arrives defective or incorrect, please contact us within 7 days of delivery with photos of the issue. We’ll provide a replacement or refund at no additional cost, including return shipping.

Privacy and Security

How do you protect my personal information?

We take your privacy seriously and use industry-standard security measures, such as SSL/TLS encryption for payment transactions, to protect your information. For more details, please review our Privacy Policy 

Do you sell my personal information?

No, we do not sell your personal information. We may share it with trusted third-party vendors (e.g., payment processors, shipping carriers) solely to process your orders and improve our services, as outlined in our Privacy Policy.

Other Questions

Can I cancel or modify my order after placing it?

If you need to cancel or modify your order, contact us at orders@Fe2Minds.com as soon as possible. We’ll do our best to accommodate your request, but once an order has shipped, it cannot be canceled or modified. You may return eligible items after delivery per our return policy.

How do I contact customer support?

You can reach our customer support team at support@fe2minds.com or 404.931.4537 We’re available Monday–Friday, 9 AM–5 PM EST, and will respond within 48 hours.

Do you offer discounts or promotions?

Yes! We occasionally offer discounts, promotions, and seasonal sales. Sign up for our newsletter at checkout or follow us on [insert social media handles, if applicable] to stay updated on the latest offers.

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