Returns

• Eligibility: You have [30] days from the date of delivery to return eligible items.
• Condition: Items must be unused, unwashed, and in original packaging with all tags attached.
• Non-returnable items: Certain items like perishable goods, custom products, digital downloads, and gift cards are not eligible for return.

Exchanges

• Need a different size or color? Simply return the item and place a new order.
• Exchanges are processed once your return is received and inspected.

Refunds

• Once we receive your item, we’ll inspect it and notify you.
• Approved returns will be refunded to your original payment method within 5-7 business days.
• Shipping charges are non-refundable, unless the return is due to a fault on our part (e.g., wrong or damaged item).

Return Shipping

• Customers are responsible for return shipping costs unless the item arrived damaged or we made a mistake.
• We recommend using a trackable shipping method to ensure safe delivery.

How to Initiate a Return

• Go to [Your Account] > Orders
• Select the order and click Request Return
• Follow the on-screen instructions